Terms of Use & Privacy Policy
Terms of Use & Privacy Policy
Terms & Conditions
Effective Date: July 1, 2026
Welcome to Eckwood Equine Services (operating as Eckwood Equestrian). These Terms and Conditions ("Terms") govern your use of
Intellectual Property
All content on this Site, including text, images, logos, and downloadable materials, is the exclusive property of Eckwood Equestrian. Unauthorized use, reproduction, or distribution is strictly prohibited.
Acceptable Use
By using this Site, you agree to:
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Use it only for lawful purposes.
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Respect the intellectual property rights of Eckwood Equestrian and third parties.
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Avoid posting offensive, inappropriate, or harmful content.
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Understand that violation of these terms may result in immediate suspension or termination of your access.
User Contributions
You may post photos, videos, and public comments on the Site. By doing so, you agree to:
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Ensure your content complies with these Terms.
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Grant Eckwood Equestrian permission to use your contributions for promotional purposes.
Accounts
When creating an account, you agree to:
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Provide accurate, up-to-date information.
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Maintain the security of your account and password.
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Notify us immediately of any unauthorized use.
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Acknowledge our right to suspend or terminate accounts for violations of these Terms.
Products & Services
We offer a variety of digital, hybrid, and in-person educational experiences, including:
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The Total Self-Carriage Clinic Series
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The Lifted Core Cohort Classes
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The Independent Seat Blueprint
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Total Self-Carriage Annual Fitness
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Momentum Minutes
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In Self-Carriage Community
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Trot and Canter Courses
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Pelvis in 3D
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Personal Coaching, Retreats, and Live Events
While we strive for accuracy, all product descriptions, images, and details are subject to change. Purchases are made at your own risk.
Payments & Subscriptions
We accept credit and debit cards. By providing payment information, you authorize us to charge your selected payment method.
Subscription Management
Subscriptions automatically renew unless canceled. You will be billed until you notify us of cancellation. You are solely responsible for managing and canceling your own subscription.
To stop future charges, you must sign in to your account and complete the cancellation before your next billing date. Emailing, messaging, or notifying us outside your account does not cancel your subscription. Access remains active through the paid period, and charges already processed are non-refundable. This applies to all Total Self-Carriage memberships, The Lifted Core Cohort classes, and other recurring programs.
Refund & Cancellation Policies
We strive to provide clarity and fairness in our refund policies while ensuring a seamless experience for all participants. Except where prohibited by law, all sales are final outside the windows stated below. We reserve the right to deny refunds that do not meet these terms.
Total Self-Carriage Clinic Series
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Fixed Clinic Dates: The dates selected at booking are the exclusive dates for the clinic series. There will be no individual rescheduled bookings or make-up days offered outside of these specific scheduled dates, unless canceled by the host.
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Season Expiration: The clinic year strictly runs from November to September. All multi-session passes must be used within the current clinic year. Unused sessions do not roll over.
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Upfront Selection: You must select your specific clinic dates at checkout to lock in your spots.
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The 14-Day Transfer Rule: If you are unable to attend your selected date, you must notify us at least 14 days prior. You may transfer your spot to any future scheduled clinic date within the current season, provided there is an open spot.
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Late Cancellations: Cancellations made less than 14 days before a clinic will result in the forfeiture of that session, unless your spot can be successfully filled by someone on the waitlist.
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Weather Cancellations (-20°C Cutoff): Clinics run as scheduled unless canceled by the host due to unsafe travel conditions or extreme cold (-20°C). If canceled by the host, we will attempt to reschedule. If the new date does not work for you, you will receive a full refund for that session.
Digital Courses & Subscriptions (Including Free Trials)
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30-Day Free Trials: If your plan includes a free trial (such as the Total Self-Carriage Annual Membership), you must cancel before the trial period concludes to avoid being charged the full annual fee. You are solely responsible for managing this cancellation within your account dashboard.
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Post-Trial Billing: Once the 30-day trial ends, your payment method will automatically be charged for the annual subscription. Because you were given 30 days to evaluate the program risk-free, this annual charge is strictly non-refundable.
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General Subscriptions: For all other digital products, The Independent Seat Blueprint, and recurring community memberships without a 30-day trial, you may request a full refund within 48 hours of the first charge. Charges processed outside this 48-hour window are non-refundable. Access remains active through the end of your paid billing period.
Retreats
30-Day Free Trials: If your plan includes a free trial (such as the Total Self-Carriage Annual Membership), you must cancel before the trial period concludes to avoid being charged the full annual fee. You are solely responsible for managing this cancellation within your account dashboard.
21+ Days: Full refund if you cancel 21 or more days before the retreat start date.
7–20 Days: 50% refund if you cancel 7–20 days before the start date.
Under 6 Days: No refunds for cancellations within 6 days of the start date. You are welcome to attend unmounted if horse participation changes.
Transfers: Your spot is transferable at any time before the start date. You must email us the new participant’s full name and contact details to complete the transfer.
Personal Coaching & Off-Site 2-Day Intensives
All 2-day intensives and single private sessions are non-refundable. Dates may be rescheduled with advance notice, subject to availability.
Mileage is billed at $0.72–$1.25 per kilometre based on route and travel requirements.
A signed agreement confirming the off-site facility and travel arrangements is required to secure booking.
Reasonable travel expenses such as accommodation and meals may apply and will be confirmed in writing before booking.
The client is responsible for ensuring the host facility meets safety and suitability standards.
Processing
Refunds are returned to the original payment method and may take up to 30 days to appear, depending on your bank.
General Legal Terms
Third-Party Links
Our Site may link to third-party websites. We are not responsible for their content, policies, or practices.
Limitation of Liability
Eckwood Equestrian is not liable for any damages, losses, or claims arising from your use of the Site or participation in mounted or unmounted activities.
Indemnity
You agree to indemnify and hold Eckwood Equestrian harmless from any claims, damages, or expenses resulting from your use of the Site or violation of these Terms.
Applicable Law
These Terms are governed by the laws of Alberta, Canada.
Severability
If any provision of these Terms is deemed invalid, the remaining provisions will remain in full effect.
Changes to Terms
We may update these Terms to reflect changes in our operations or legal requirements. Updates will be communicated via email or posted on the Site.
Contact Us
For questions or concerns, email us at [email protected] or use our contact form.
Thank you for being part of Eckwood Equestrian. We’re here to support your equestrian journey.
© 2026 ECKWOOD EQUESTRIAN